Deloitte Shares Loyalty Trends and Best Practices for 2024
To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts (77%) and…
Features January 2
Latest In: Features
Cultureverse: Creating Virtual Experiences with Intention and Impact
Walmart partnered with People of Crypto (POC) Lab to develop an interactive, virtual odyssey designed to commemorate Hip…
Features December 21
7 Stories that Shaped 2023 — and What They Foretell for 2024
The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As…
Features December 21
The Top 5 Retail Remix Episodes of 2023
The Retail Remix podcast was developed to feature the founders, executives and practitioners shaping retail’s future. Over three-plus…
Features December 20
Translating Consumers’ Animal Content Obsession into Charitable and Commerce Opportunities
Just about everybody on the internet loves animal videos, particularly those that are funny, touching or maybe both.…
Features December 18
Elf on the Shelf Founder on the Brand’s Unlikely but Enduring Success
It’s hard to break into the Christmas canon — just ask anyone who’s tried to come up with…
Features December 14
6 Trends Driving Store Design Innovation in 2024
After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to…
Features December 13
Pinterest Showcases the Trends that will Shape 2024 at Shoppable NYC Pop-Up
What do jellyfish, cardigans, cowboy boots and SMEG toasters have in common? Nothing really, except they are all…
Features December 12
3 Things Connected TV Can Do that Linear Can’t
This year for the first time ever, the viewership share of linear television (i.e. traditional broadcast and cable)…
Features December 8Top Stories
