How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless
Hopefully, most of us won’t have to deal with being homeless during our lives — however, that shouldn’t…
Features November 27
Latest In: Features
Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer
The decision to close all its stores in 2020 could have been seen as a rare failure for…
Features November 26
From Niche Product to Viral Sensation: How Bogg Bag Ventured into 1,900 Target Stores
If you’ve recently been to the beach, or maybe a kids’ baseball or soccer game, you’ve likely seen…
Features November 25
Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability
Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they…
Features November 22
Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice
Much of the forecasting for this year’s holiday shopping has focused on its shortness: the quirk of the…
Features November 21
Exclusive Walmart Q&A: ‘The Best Ideas Come from Associates’
Cedric Clark didn’t originally intend to have a career in retail, much less rise to the heights of…
Features November 20
Scheduling Transparency, Safety are Retail Workers’ Biggest Concerns this Holiday Season
It’s the most wonderful time of the year, but for a sizeable portion of the U.S. workforce the…
Features November 19
How True Classic Turned VoC Strategy into Post-Purchase Perfection
Breanna Moreno has always been an expert at efficiency. That’s why, when she joined True Classic in 2020…
Features November 18
After a $5.5B Valuation, Vuori Exec Reveals What’s Next in International Expansion
At a time when renowned athleisure brands like Lululemon are struggling, Vuori is continuing to ride a rocket…
Features November 14Top Stories
