Are Retailers Getting The Most Out Of Customer Surveys?
Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire, retail…
Features April 22
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E-Tailing Group Study Shows 72% Of Retailers Now Sell Through Mobile
Nearly three quarters (72%) of surveyed retailers currently sell through mobile, according to a Q1 2013 study from…
Features April 18Rue La La CMO Shares Views On Flash Sale Model Success And Future Plans
Rue La La is recognized as a pioneer in the flash sale space. Touted as a members-only shopping…
Features April 18Back-To-School Market For College Students Winds Up
The customary back-to-school season ends in September, but online opportunities to sell into the college market are just…
Features April 17Seven Keys To Building A Next-Generation Customer Service Platform
More consumers are using mobile devices, online communities and social media to initiate customer service requests. This shift…
Features April 16Blending IT Departments Can Be Messy In A Retail Merger
The dealmakers who broker mergers — like the one between OfficeMax and Office Depot that is expected to…
Features April 16Business Author And Former Kodak CMO Shares Personalization Imperatives
Retailers are using personalization as a successful way to optimize customer engagement and acquisition, and in turn, generate…
Features April 11Acting On Social Commerce Imperatives
In the past year, retailers have really picked up the pace when it comes to social media strategies.…
Features April 8Walmart Ranks As Highest-Value U.S. Retail Brand
For the second year, Walmart has achieved the #1 highest value U.S. retail brand ranking from Interbrand, in…
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