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The Missing Link In Personalization: Only 13% Of Retailers Identify Most Profitable Shoppers

While as many as 77% of retailers say they have an established process to identify their most loyal…

Features April 5
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Want To Reach Gen Z? Learn To Speak ‘Phygital’

Q&A with Ken Hughes, Shopper Behaviouralist and Keynote Speaker In this Q&A, Shopper Behaviouralist Ken Hughes shares his…

Features April 4
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CCSeries Webinars: Perfecting Every Point Of Contact

Even as points of customer contact multiply, retailers are tasked with making the most of every interaction along…

Features April 2
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The Real Retail Shakeup: A Split Between Value And Experience

The media may be quick to proclaim retail doom, but the industry’s upheaval is more of a renaissance…

Features April 2
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Shoptalk 2018 Secures Its Spot As A Must-Attend Retail Event

The impressive marketing and branding efforts have catapulted Shoptalk to the top of the events-on-your-radar list for retailers…

Features March 27
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Project Repat Boosts Brand Profile With First Brick-And-Mortar Store

When Ross Lohr and Nathan Rothstein founded Project Repat in February 2012, they wanted to prevent retailers and…

Features March 23
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Shoptalk 2018, Distilled Into 16 Quick Quotes From Retail Leaders

The speakers at Shoptalk 2018 represented a “who’s who” of industry leaders from retailers including Amazon, Target, ULTA…

Features March 21
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Indochino Boosts Showroom Bookings 77% Via Landing Page Localization

As an e-Commerce retailer that thrives on physical showrooms to successfully expand its brand — reaching 50% annual…

Features March 16
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Can The Toys ‘R’ Us Troubles Teach Valuable Lessons To Other Retailers?

Toys ‘R’ Us appears to be headed for chainwide store closures and liquidation in both the U.S. and…

Features March 14
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