Latest In: Features

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#RIC18: For Dunkin’ Brands, Data Identifies CX Pain Points

Paul Murray, Director of Digital Experience, Dunkin’ Brands   Data can provide retailers with a lot of answers…

Features May 10
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#RIC18: How 1-800-Flowers Stays One Step Ahead Of Disruptive Technology

Monika Kochhar, SmartGift, interviewed Chris McCann, CEO of 1-800-Flowers Three decades ago, the company now called 1-800-Flowers.com Inc.…

Features May 10
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#RIC18: How TechStyle Optimizes Personalization With Continuous Testing

For most retailers, one-to-one personalization is a goal to work towards rather than an actual achievement — but…

Features May 10
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21 Innovative Solutions Showcased At #RIC18

At the 2018 Retail Innovation Conference, innovation wasn’t limited to the educational sessions. Sponsors showcased solutions for some…

Features May 8
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#RIC18: 17 Quick Quotes Provide Taste From Smorgasbord Of Retail Topics

The 2018 Retail Innovation Conference featured more than 50 retail industry executives and experts speaking on a wide…

Features May 4
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#RIC18: Unlocking The Secrets Of Gen Z Shoppers

Retailers are engaged in a “race for relevance” as they try to meet the needs not only of…

Features May 3
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#RIC18: Walmart CIO Embraces People-Led, Tech-Powered Strategy

The 2018 Retail Innovation Conference, April 30 to May 2, began with Store Tours on Monday, and then the…

Features May 3
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Hotter Shoes Leverages Triggered Emails To Add Fire To U.S. Expansion Efforts

As a footwear retailer with 77 stores and a presence in more than 200 independent retailers across the…

Features April 27
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Exclusive Q&A With Mastercard Exec: Expanding Payment To Wearables, VR And Smart Home Devices

Payments are the unglamorous but absolutely necessary piece of any consumer purchase. As retail touch points have multiplied…

Features April 24
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