How Virtual Stores Bring the Joy of Discovery to Online Shopping
The joy of serendipitous discoveries that comes from shopping IRL has proven an elusive experience to replicate online…
Features December 23
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Exclusive Q&A: How Edible Arrangements Personalizes Content and Message Cadences to Individuals’ Tastes
From double-digit sales declines in 2019 to record-breaking double-digit increases in 2020, gift company Edible Arrangements has done more…
Features December 21
Harry Rosen Goes ‘Headless’ to Support Digital Service Shift
Associates play a crucial in the omnichannel customer experience. They create a face for the brand and use…
Features December 18
Webinar: Kearney Supply Chain Expert Identifies 5 Key Resiliency Challenges
The COVID pandemic caused significant disruption to 80% of supply chains around the world, with the result that…
Features December 16
Rethinking Post-COVID Shopping: ‘Retailtainment’ and Enhanced Omnichannel Experiences
COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of…
Features December 14
Exclusive Q&A: Can Anything Slow the Amazon Behemoth?
Amazon’s dominant role in ecommerce — and in retail as a whole — isn’t likely to diminish any…
Features December 11
How Model No. is Disrupting the Furniture Industry with 3D Printing and Products Made from Food Waste
Five years ago, retail innovator Phillip Raub disrupted the industry when he co-founded b8ta, a retail-as-a-service company with…
Features December 9
How American Eagle Meets Its Gen Z Customers ‘However, Whenever, Wherever They Want to Be’
The COVID-19 pandemic has been challenging for retailers with a strong mall-based footprint, but American Eagle rose to…
Features December 8
Men’s Wearhouse Chief Customer Officer: ‘Next-Gen Store Brings Our Mission to Life’
At a time when many brands are reassessing their brick-and-mortar footprints and closing locations, it’s evident that Men’s…
Features December 7Top Stories
