NRF 2021: Learning from Nordstrom, Target and Others’ Best-in-Class Customer Experiences
The power of connected commerce became even more apparent over the course of the COVID-19 outbreak, with buy…
Features January 13
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NRF 2021 Day 1: The How, What and When of Retail’s Reopening, Plus Insights From Condoleezza Rice
Chapter One of the 2021 National Retail Federation Big Show may be online instead of in-person, but that…
Features January 12
How 1,000-Store Russian Electronics Retailer Amped Up Online Sales 141%
While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID,…
Features January 11
How One Furniture Brand Brings the Circular and Service Economies Together
Fernish is a furniture rental company that is doubling down on its mission of making home design easy…
Features January 8
NRF Forecasts 25,000 Attendees for Virtual Big Show Kicking Off Jan. 12
Despite the biggest change to the Big Show — that it will, by necessity, be virtual rather than…
Features January 7
Exclusive Q&A: How Amazon’s Marketplace Disconnects Sellers from Their Customers
Jon Elder gives credit where it’s due: selling on the Amazon Marketplace and using Fulfillment by Amazon (FBA)…
Features January 6
Retail Sales Grew 3% Over Extended Holiday Purchase Period — And the Season Isn’t Over Yet
Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive…
Features January 5
e.l.f. Beauty’s Growth Formula: TikTok, Clean Products and a Clear Brand Mission
As many brands continue to “pivot” and find ways to evolve their businesses amid the chaos that is…
Features January 4
Sportswear Brand On’s First Global Flagship Debuts With a ‘Magic Wall’
Swiss performance sportswear brand On has opened a global flagship store in New York’s NoHo neighborhood — its…
Features January 4Top Stories
