As part of its $1 billion commitment to employee skills enhancement, Walmart has collaborated with OpenAI to offer frontline and office-based associates free access to AI training beginning next year. The retailer is working to create an Open AI Certifications program that’s customized for Walmart employees through its private training program, Walmart Academy, which boasts 3.5 million participants worldwide.
In a Sept. 4 letter to associates announcing the new program, Chief People Officer Donna Morris wrote: “An investment in the latest technology is an investment in you. Why is this important? Because being people-led means investing in you. With these new learning opportunities, you can develop the skills to succeed and grow.”
Morris added that associates already have access to training opportunities, including AI training, through Walmart’s Live Better U education benefit. Associates also can visit ai.walmart.com to learn more.
In June 2025 Walmart deployed AI-powered task management and translation tools for its associates.
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