Stein Mart will install Amazon Hub Lockers at nearly 200 stores across 28 states. Amazon shoppers will be able to select their nearest locker as their shipping address, and when the package is ready for pickup they will receive an email with a barcode they can use to retrieve their item during store hours.
“We are thrilled to offer this innovative delivery experience to Amazon customers while introducing new shoppers to Stein Mart,” said Hunt Hawkins, CEO at Stein Mart in a statement. "Customer service and convenience are top priorities at Stein Mart, and the ability to give both to Amazon customers was a big factor in our decision to introduce this program.”
Amazon Lockers have been spreading in both the U.S. and internationally in recent months. Rite Aid added lockers to 900 stores, while Casino added lockers at 1,000 stores in France. The Casino partnership also includes making 3,500 Casino-branded products available on Amazon.com.
Kohl’s also has formed a relationship with Amazon; the retailer now carries Amazon products in more than 200 stores. Additionally, in July Kohl’s will start accepting unpackaged returns from Amazon customers at no charge, which could appeal to the 40% of shoppers who think it’s easier to return e-Commerce orders to a store, according to Narvar.