Latest In: Executive Viewpoints

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Stop: Your Customer Journey isn’t Benefitting Your Customer

The online shopping industry has surpassed 2.6 billion digital shoppers in the first half of 2023, with 33%…

Executive Viewpoints August 8
Bain & Co. CloudBlue Jess Warrington Netflix T-Mobile

How to Evolve and Personalize in the Digital Marketplace Economy 

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space,…

Executive Viewpoints August 7
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The Rise of Micro Markets in Airports

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a…

Executive Viewpoints August 4
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5 Ways Retailers can Begin to Market from the Outside-In

Retail marketing is undergoing its largest transformation since the dot.com boom. The ongoing decentralization of retail and retail…

Executive Viewpoints August 3
ArentFox Schiff Emily Lewis Eva Pulliam ftc

INFORMing Customers: A New Retail Requirement

Since 2021, states and the federal government have been pushing to provide consumers with more information about the…

Executive Viewpoints August 2
Deloitte first insight Viki Zabala

Turning Retail Losses into Profits

How can retailers transform losses into profits? External economic factors, such as fluctuating interest rates, an unpredictable housing…

Executive Viewpoints August 1
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How Google’s Approach to Attribution is Changing and Why It Matters for Ecommerce Companies

Ecommerce brands that have been resisting Google’s gentle nudges toward data-driven attribution can no longer drag their feet. …

Executive Viewpoints July 31
Andreas Arentoft Google Meta Precis Digital

Switch Signals: How to Use Ecommerce Platforms to More Effectively Meet Business Goals

Digital advertising is designed around ecommerce; all ad platforms are built ‘ecom first.’ But few are going beyond…

Executive Viewpoints July 28
Antonio Damasio Branch & Bramble Emily Lyman UC Berkeley Valuegraphics

How to Convert Customers with Empathetic Marketing

In explaining the human mind, neuroscientist Antonio Damasio shared, “We are not thinking machines that feel; rather, we…

Executive Viewpoints July 27
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