The Power of Play: Using Gamification to Elevate Retail Apps
Mobile apps have become a critical customer engagement channel for retailers as they try to create and capture…
Executive Viewpoints January 18Mobile apps have become a critical customer engagement channel for retailers as they try to create and capture…
Executive Viewpoints January 18The relationship between dogs and humans can be traced as far back as 30,000 years ago. But our…
Executive Viewpoints January 17Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is…
Executive Viewpoints January 16“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are,…
Executive Viewpoints January 15As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. For…
Executive Viewpoints January 12Generative AI has put the retail industry at yet another inflection point. 2023 was a period of experimentation…
Executive Viewpoints January 11There’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. What does…
Executive Viewpoints January 10As we step into 2024, the retail industry is poised for a transformative year at brick-and-mortar locations, marked…
Executive Viewpoints January 10CMOs are working with limited spending power, prompting a critical examination of resource allocation and a quest for…
Executive Viewpoints January 9