How Retailers can Stop Accidentally Training AI to Distrust Them
With 50% of consumers already using AI when searching for products online, LLM-powered search is quickly (if it…
Executive Viewpoints March 19
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Why the Future of Private Label Depends on What’s Behind the Product
Private label has evolved far beyond being the “value option.” In categories like beauty, consumers now demand not…
Executive Viewpoints March 18
How Regional Retailers can Deliver Amazon-Level Customer Experiences
Over the past decade, following Amazon’s lead, big-box stores and other national chains have fundamentally altered what customers…
Executive Viewpoints March 17
ESG Data: Your Supply Chain’s Secret Weapon
For many retailers, ESG didn’t begin as a compliance mandate. It began as a brand strategy. Retailers invested…
Executive Viewpoints March 16
Why Agentic AI is a Game-Changer for Ecommerce
Many ecommerce businesses routinely use AI-based features and solutions to drive efficiencies around certain tasks, such as analytics,…
Executive Viewpoints March 13
Global Consumers are Rewriting the Retail Design Playbook
Retailers have poured years of work into creating bigger, flashier, more immersive in-store experiences — but today’s consumers…
Executive Viewpoints March 12
Why Direct Mail Is Re-Entering the Retail Playbook
Retail logistics offers a different lens on customer engagement. Campaigns are not only visible at launch, but across…
Executive Viewpoints March 11
Retail’s Biggest Blind Spot: The Anonymous Customer
Retailers are entering a new era of discovery. As AI-powered search reshapes how consumers find products, retailers are…
Executive Viewpoints March 10
Beyond Small Business Saturday: How Neighborhood Shops are Powering Everyday Local Economies
Small Business Saturday began as a single day to cheer for Main Street. It worked. The twist is…
Executive Viewpoints March 9Top Stories
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