How Computer Vision is Reducing Shrink and Reshaping Store Operations
According to Capital One Shopping Research, 27% of consumers admit to using self-checkout to steal, and 55% of…
Executive Viewpoints May 5
Latest In: Executive Viewpoints
When Technology Stops Shining and Starts Listening
For years, the beauty industry chased the promise of visible innovation. Smart mirrors seemed like the next big…
Executive Viewpoints May 4
Why the Middle Mile and Automated Sortation will Determine the Next Decade of Retail and Last-Mile Logistics
Everyone is watching the rise of the alternative last-mile carriers like Veho, Jitsu and GoFor, especially after Black…
Executive Viewpoints May 1
Friendly Fraud and the Breakdown of Transaction Authenticity
Retail has spent the last decade perfecting frictionless commerce through one-click checkouts, instant refunds and no-questions-asked returns. But…
Executive Viewpoints April 30
The Hidden Operational Costs of Disconnected Retail Systems (and How Modern Teams are Fixing Them)
Retailers are not struggling because they lack technology. They are struggling because their systems do not fully communicate…
Executive Viewpoints April 29
Why Your Store Associates Know Less than Your Customers — and How AI is Changing That
The gap in knowledge between today’s digitally empowered shoppers and what store associates have at hand is quietly…
Executive Viewpoints April 28
Weathering a Potential Retail Data Drought
Changes in consumer behavior, technology and privacy regulation are all impacting retailers’ ability to understand their customers. The…
Executive Viewpoints April 27
Inventory Forecasting: Why CFOs are Paying Attention
Ecommerce retailers in 2026 are watching their profit margins erode in the face of multiple financial pressures. As…
Executive Viewpoints April 24
Video Still Reigns Supreme — but Retail Performance Depends on Where it Plays
Retail is experiencing a new level of growth pressure. Margins are tighter, loyalty is harder to earn and…
Executive Viewpoints April 23Top Stories
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