Why Inbound CX Tunnel Vision can Undermine Retailer Operations
The number of packages delivered by Amazon Logistics in the U.S. more than doubled once the pandemic started,…
Executive Viewpoints July 19
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From Boomers to Gen Z: How FMCG Brands can Engage Specific Generations with Events and Experiences
It’s no secret that the FMCG industry is fiercely competitive. From laundry detergents to packaged foods, consumers have…
Executive Viewpoints July 18
Five Key Challenges for Food Retailers
The last few years have included incredible highs and the deepest of lows for food retailers, from finding…
Executive Viewpoints July 17
Modernizing the Grocery Store: How AI is Helping Shoppers and Grocery Brands Get in Sync
The grocery sector is primed to benefit significantly from the opportunity that AI presents, both for retailers and…
Executive Viewpoints July 16
Rethinking Hard Tag Removal: How RFID Technologies are Complementary to EAS Hard Tags
According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94…
Executive Viewpoints July 15
Cracking the Code of Customer Loyalty in 2024 Means Prioritizing Customer Lifetime Value Over Speed
There are two types of customers: those who buy and those who keep coming back. Success in ecommerce,…
Executive Viewpoints July 12
Why Adtech Embracing AI and Automation is a Risky Long-Term Play
Adtech has been in the AI and automation business for far longer than the current AI revolution. The…
Executive Viewpoints July 11
How Online Businesses can Master Inventory Management to Impact Operations
As an online business, your sales numbers won’t matter if you can’t deliver your customers’ orders efficiently. There’s…
Executive Viewpoints July 10
Designing with Data: Keeping Retailers Ahead of the Trends
Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to…
Executive Viewpoints July 10Top Stories
