One Great Customer ExperienceBy Debbie Hauss, Editor-in-Chief I couldn’t resist sharing a recent great customer experience. This was…
Executive Viewpoints May 8
Latest In: Executive Viewpoints
Change Your Mobile Strategy To A Commerce-Anywhere Strategy
Mobile might be in the forefront of your mind, but just catering to it could easily steer you…
Executive Viewpoints May 6Customer Service 2.0: A More Personalized And Interactive Experience By Rado Kotorov, Chief Innovation Officer at Information Builders…
Executive Viewpoints May 6Making PCI Compliance More Affordable And Less Complicated
The Payment Card Industry Data Security Standard, or PCI DSS, was established to reduce the risk of breaches…
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Executive Viewpoints May 1Customer Service: The Art Of Making Your Customers Love You [Infographic]
More retailers are focusing on improving the customer service experience. In fact, 70% of retailers providing quality customer…
Executive Viewpoints April 30Will Showrooming Hinder 2013 Holiday Sales?
With Showrooming, a consumer visits a brick-and-mortar store to research a product first-hand. But what happens next stops…
Executive Viewpoints April 30Integrating Service Design Into Retail Environments
Digital devices are making our lives easier by the day, almost to the point that we don’t even…
Executive Viewpoints April 30Has Advertising Lost Its Relevancy? By Jason Lehmbeck, CEO and Co-Founder of DataPop Of the 5.3 trillion impressions…
Executive Viewpoints April 29Top Stories
