Latest In: Executive Viewpoints

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Marketing To The Verge Culture

Many retailers are struggling to effectively connect and engage Millennial consumers. Although this demographic group is characterized as…

Executive Viewpoints October 18
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Creating Moments Of Inspiration

As a retailer, it is so important to inspire and encourage customers to not only complete a purchase,…

Executive Viewpoints October 18
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Why You’re Listening To The Airline Guy About Customer Service

Retail TouchPoints is here at the #StellaSummit in the New York Stock Exchange in NYC, and it’s a beautiful…

Executive Viewpoints October 18
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How CMOs Are Benching The CIOs In This Fall’s Hottest Game: Real-Time Retailing

By Graham Cooke, Founder, CEO, Qubit It’s fall and there are two things on the mind of every…

Executive Viewpoints October 18
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Shopping For A Cause

Happy Thursday, RTP readers!  It’s been a busy week for our team. We’re in the heart of our…

Executive Viewpoints October 17
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Nominate A Retail Innovator: 2013 Customer Engagement Awards

By Debbie Hauss, Editor-in-Chief Retail TouchPoints is now welcoming nominations for the 2013 Customer Engagement Awards! In its third…

Executive Viewpoints October 16
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Use Videos Along The Path To Purchase To Increase Sales

Keeping online shoppers engaged (and buying) takes constant attention from retailers. How do you borrow the tactics that…

Executive Viewpoints October 15
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Why Customer Service Is The Achilles Heel Of Omnichannel

Susan, 29, recently ordered a couple of outfits from the web site of her favorite apparel retail chain.…

Executive Viewpoints October 15
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Hey SMBs, Things Are Lookin’ Up!

In the current state of the economy, keeping business going and thriving isn’t easy for anyone. But it seems like…

Executive Viewpoints October 15
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