Raising The Bar On Customer Service
By Debbie Hauss, Editor-in-Chief  These days it takes a lot to impress a consumer with customer service, especially…
Executive Viewpoints November 13
Latest In: Executive Viewpoints
Introducing RTP Retail RoundTables!
In September 2013, the Retail TouchPoints team held its first Retail RoundTable in NYC, featuring Steve Rowen of…
Executive Viewpoints November 12Making The Case For Store IT Upgrades
The competitive race to offer a superior customer experience through digital technology often hits a familiar bottleneck: aging…
Executive Viewpoints November 11Top 5 Ways To Boost Holiday Sales By Leveraging The Web Site
It’s that time of year again when brands and retailers work to find the best way to market…
Executive Viewpoints November 11The Future Of The Store: Pop-Up Shops And Beyond
By Tristan Pollock, Co-Founder, COO, Storefront “We would love to [open retail stores], but only if we can have…
Executive Viewpoints November 113 Ways To Personalize e-Commerce
By Maria Haggerty, President, Dotcom Distribution   Personalization is the name of the game in e-Commerce. Recently,…
Executive Viewpoints November 8Looking At Pop-Ups Through New Lenses
By Alicia Fiorletta, Senior Editor Anyone who has read my blog knows that I’m a strong partisan for…
Executive Viewpoints November 7While Technology Can Help Reduce Shrink, Don’t Overlook Honest Employees
By Kim Zimmermann, Managing Editor Obviously, there are people in every profession who are going to steal from…
Executive Viewpoints November 6When It Comes To Mobile Marketing, Location Is EVERYTHING
You know the old saying: it’s all about location, location, and oh yeah, location. And it seems like…
Executive Viewpoints November 5Top Stories
