Latest In: Executive Viewpoints

Black Friday holiday Retail TouchPoints RTouchPoints sales shopping

Ready, Set, Shop!

Hope everyone had a wonderful Thanksgiving weekend! Whether you decided to hit the stores on Thursday, Black Friday…

Executive Viewpoints December 3
Infor retail Retail TouchPoints Robert McKee

Futureproofing The Fashion Business

It’s been said that the mantra of fashion is ‘seduce the consumer and control the supply chain.’ But…

Executive Viewpoints December 2
customer service employee engagement and empowerment smartphone store associate tablet theatro wearable computer

Questioning The Conventional Wisdom Of Smartphones And Tablets

By Chris Todd, Chief Executive Officer at Theatro We have all been there before….too many times we walk…

Executive Viewpoints December 2
BerardiGroup best practices marketing

Nine Marketing Musts, Delivered By A Rubber Duck

By Jill Berardi, Owner of BerardiGroup LLC When it comes to marketing brilliance, let’s just say artist Florentijn…

Executive Viewpoints November 29
advertising media smartphone tablet television Thanksgiving Wowza Media Systems

Happy Turkey Day, loyal RTP blog readers! Rather than tossing inundating holiday metrics your way, we figured we would keep…

Executive Viewpoints November 28
Barnes & Noble Black Friday brick and mortar Cyber Monday Discovery Friday holiday 2013 holiday shopping long lines responsibility social giving TOMS video ads

Delivering The Best This Holiday Season

By Fatima Lora, Assistant Editor Retailers are geared up for this week, ready to embrace holiday shoppers looking…

Executive Viewpoints November 27
content content marketing contests instagram momentfeed photos retail marketing social media user-generated content

The Year Of The Instagram Strategy

Over the past year, we’ve covered Instagram quite a bit. From case studies, to best practice articles, to…

Executive Viewpoints November 26
customer experience Dr. Gary Edwards Empathica retail Retail TouchPoints

Retail Customer Experience Trends Update

Customer experiences are the backbone of successful retail. Today’s consumers are hungry for experiences that rise above the…

Executive Viewpoints November 25
blog customer satisfaction e-commerce IT IT assessment Retail TouchPoints SunGard Availability Services web site performance

8 Tips For Avoiding Costly Outages During The Holiday Season

By Carl Meadows, Senior Director, Cloud Services Product Manager, SunGard Availability Services   The flow of holiday shoppers…

Executive Viewpoints November 25
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank