Latest In: Executive Viewpoints

ecommerce Executive ViewPoints shaun ryan site search SLI Systems

E-Commerce Sales: We Can Do Better Than 9%

Each year, online sales take a bigger slice of the “total retail sales” pie. In 2014, analyst firm Forrester…

Executive Viewpoints December 15
best practices Cloud crm crosschannel marketing customer relationship management email marketing holiday strategies loyalty omnichannel small businesses
Cox head shot

Tech Tools To Make The Independent Retailer’s Holiday Season Merry

If you had to grade yourself on your level of technology adoption, would you be headed for the…

Executive Viewpoints December 15
crowdsourcing customer service holiday marketing marketing campaigns sales goals social media surprise and delight

5 Last-Minute Marketing Tips To Make Your Holiday Campaign A Success

By Samara Anderson, redpepper   The strategies are settled, the creative is done, the messaging has been approved,…

Executive Viewpoints December 15
augmented reality big data BLE brand trust Customer loyalty Happiest Minds iBeacon LTE mobile omnichannel personalization Wi-Fi

Maximize Mobile, Boost Your Business!

By Salil Godika, Happiest Minds   Mobile phones and devices have changed everything: the way people work, the…

Executive Viewpoints December 15
e-commerce online shopping retail strategy sales weather impact web site winter

Let It Snow! Bad Weather Means Good Business For Online Stores

By Christiana Hart, Ripen eCommerce   For most adults, the magic of snow days disappeared right around the…

Executive Viewpoints December 12
Allure commerce content customer engagement e-commerce publishing SHOPBEAM

SHOPBEAM Helps Bridge The Gap Between Content And Commerce

By Alicia Fiorletta, Senior Editor  We’ve been hearing a lot about the convergence of content and commerce as…

Executive Viewpoints December 11
analysis big data customer experience mobile omnichannel responsive design

Creating The Omnichannel Advantage

Retailers understand that the key to higher sales is insight. They need to know what their customers, both…

Executive Viewpoints December 11
brand switching customer engagement customer satisfaction customer service loyalty

Have You Ever Switched After A Bad Retail Experience? The RTP Editors Spill

Recently on the RTP blog, we outlined the bottom-line impact of poor customer service. An increasing number of consumers are…

Executive Viewpoints December 10
collaboration community e-commerce Joinem mobile commerce Priceline social commerce social recommendations

Joinem Redefines Social Commerce

By Alicia Fiorletta, Senior Editor  Over the past three or so years, the term “social commerce” has acquired…

Executive Viewpoints December 9
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank