Latest In: Executive Viewpoints

beacons Customer loyalty digital natives gen z in-store experience Millennial mobile engagement

Give The Kids What They Want: Digitize The Store And Secure The Loyalty Of Future Shoppers

By Paul Milner, Displaydata If you are a retailer and are not already thinking about the effect that…

Executive Viewpoints June 24
American Express Becky Gebhardt circuit city Costco credit card Lands' End microsoft mobilepayments Retail Recap tap-to-pay top stories Visa

Retail Recap Of The Week

Circuit City Gets Closer To Relaunch: In January, Circuit City’s new ownership announced it was opening the brand’s…

Executive Viewpoints June 23
Amazon customer-centric editor Q&A ghost economy liberal omnichannel return policies

Have Returns Policies Become Too Customer-Friendly?

Omnichannel retailers in heated competition with Amazon have loosened many of the traditional restrictions on product returns, from…

Executive Viewpoints June 22
ClickList curbside pickup editor's perspective Kroger last mile online grocery pickup online grocery shopping Walmart

Online Grocery Pickup: A Shortcut Around The Last Mile?

By Glenn Taylor, Associate Editor The classic fulfillment image of online grocery shopping remains home delivery. But recently,…

Executive Viewpoints June 21
boomerang commerce design Executive ViewPoints pricing private label sourcing

Private Label For Profitability: Six Things To Consider

Costco has its private-label Kirkland brand. Nordstrom has Caslon. And Kohl’s has Sonoma as its billion-dollar in-house brand.…

Executive Viewpoints June 21
crm data intelligence Executive ViewPoints jeff zabin omnichannel pos retail management starfleet research

Why Retailers Are Upgrading Their Retail Management And POS Systems

Generally speaking, retailers have three primary objectives in mind when it comes to new technology deployment. The first…

Executive Viewpoints June 21
backcountry brand identity Executive ViewPoints IKEA jeff lapatine marketing seigel+gale Zappos

Why The Demise Of The Home Bookcase Should Matter To Marketers

You learn a lot about people by what’s on their home bookcases. Books read, music listened to, photos…

Executive Viewpoints June 21
Customer loyalty Executive ViewPoints Extole matt roche personalization referral marketing

Referral Marketing’s Golden Rules

For many marketers, referral marketing (not to be confused with advocate marketing) is an afterthought not worth doing…

Executive Viewpoints June 21
ad fraud mobile product marketing programmatic advertising retail therapy rich media

Retail Therapy In Mobile Programmatic

By Tanvi Kapoor, InMobi The jump to programmatic advertising on mobile is a key item on any retailer’s…

Executive Viewpoints June 20
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank