Lessons Learned From The 2016 Holiday Shopping Season
Despite some reports of a less-than-stellar return, the 2016 holiday shopping season amassed record-breaking sales for the retail…
Executive Viewpoints March 7
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Surprising Customer Service Lessons From 2016
2016 was a strong year for retail thanks to low unemployment, reduced interest rates and increased consumer confidence…
Executive Viewpoints March 7
POS Transaction Speed Optimization: 4 Ways to Go Beyond “Faster EMV”
It has been more than a year since the October 2015 fraud liability shift date and the EMV…
Executive Viewpoints March 7Clark Kent And The Connected Shopper
By Gary Schwartz, Impact Mobile At some point in your youth, you surely had imagined a day you…
Executive Viewpoints March 6There’s An Internet-Connected Toy In Your Home, Now What?
By Zach Lanier, Cylance Every holiday season, we hear about countless retailers that are at high risk for…
Executive Viewpoints March 3Personas Vs. Personalization: Should Both Be Part Of Marketers’ Toolkits?
Marketers have long relied on personas to segment their customer base into manageable groups. But with consumers demanding…
Executive Viewpoints March 1Why ‘Sleeping With The Enemy’ Might Be A Good Strategic Move
By Adam Blair, Executive Editor If you’ve attended a retail industry conference during the past several years, I’d…
Executive Viewpoints February 28
4 Ways You Can Ship Smarter
E-Commerce merchants are all trying to compete for consumers’ attention with a variety of promotions such as free…
Executive Viewpoints February 28
Putting Customers At The Center Of The Manufacturer-Retailer Relationship
Retailers and manufacturers are inextricably dependent on each other for success. Ultimately, they share the common challenge of…
Executive Viewpoints February 28Top Stories
