Your Trip To The Mall Is Getting A Futuristic Makeover
Physical commerce isn’t going anywhere. The instant gratification and satisfaction that comes from search and discovery and interacting…
Executive Viewpoints April 18
Latest In: Executive Viewpoints
The Future Of The Corner Bank In The Cloud
In the most recent holiday season we witnessed the continued and painful decline of Main Street retail as…
Executive Viewpoints April 18
3 Retail Trends To Watch In 2017
Year after year, new trends help shape the retail industry. According to Worldpay’s 2016 Global Payments Report, more change…
Executive Viewpoints April 18
Data Shows Most Retailers Lose Significant Sales Due To Weak Mobile Customer Experience Capabilities
The idea that all retailers must be able to sell to customers on their mobile phones first is…
Executive Viewpoints April 18It’s What’s Inside That Counts: Grocers Should Consider How Technology Choice Can Impact Self-Service Coin Accuracy, Reliability
By Jim Weaks, Cummins Allison With growing pressure to keep stores front-and-center in the minds of shoppers –…
Executive Viewpoints April 17The Return Process: The Bane Of Many Retailers And Most Consumers
By Kristin Secreto, InComm Product Control Time-consuming processes and the need for specially trained and/or dedicated returns counter…
Executive Viewpoints April 14Pepsi’s Commercial Controversy: Careless Or Crafty?
Pepsi jumped into a Big Gulp-sized controversy last week when it aired a commercial that featured Kendall Jenner…
Executive Viewpoints April 12Can A Business Like United Recover From A Customer Service Nightmare?
By Debbie Hauss, Editor-in-Chief I wish the airlines had even more competition than they already do, because I…
Executive Viewpoints April 11
The World Is (Still) Flat: The Rise Of The Global Customer
In 2005, Thomas Friedman told us that the world was flat. A New York Times columnist covering globalization and…
Executive Viewpoints April 11Top Stories
