Latest In: Executive Viewpoints

chargebacks Eric Cohen Merchant Advocate PCI DSS

How Retail Businesses can Reduce Credit Card Fees

Credit card spending has grown significantly over the past decade, leading to higher costs for businesses. For retail…

Executive Viewpoints March 31
Akerman LLP banana republic deceptive pricing Ellen Robbins Macy's Scott Allbright

Retailers Face Surge in Deceptive Pricing Lawsuits: Strategies to Protect Your Business

Consumers love to find a bargain, and promoting discounts and sales is a central tool in retailers’ arsenal…

Executive Viewpoints March 28
AI virtual agents genesys LLMs NLP Peter Graf

Retail’s AI Evolution: From Chatbots to Personal Shopping Concierges

Dealing with customer service for a faulty product or return? You’ve probably felt the frustration firsthand. What should…

Executive Viewpoints March 27
data privacy Dev Nag knowledge graphs Netflix QueryPal

AI-Powered Knowledge Graph: The Key to Personalized Customer Journeys

Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these…

Executive Viewpoints March 26
agentic AI GAINS Jeff Metersky tariffs

Tariffs, Trade and Turmoil: Strategies for a Resilient Supply Chain

The return of sweeping tariffs under the new administration has sent ripples through global supply chains, creating a…

Executive Viewpoints March 25
Amazon Amazon Retail Ad Service Amy Rumpler Basis Technologies CTV RMNs

As Retail Media Networks Grow, Amazon is Changing the Game and Driving Consolidation

As retail media networks (RMNs) continue to expand, marketers are facing an increasingly complex landscape. With more than…

Executive Viewpoints March 24
Emma Singleton Live & Breathe tiktok visual storytelling

How to Build Brand Identity Through Recipe Development

A picture is worth a thousand words, right? In today’s fast-paced digital world this has never been truer.…

Executive Viewpoints March 21
AI ethics Herman C. DeBoard III Huvr

The Ethical Dilemma of AI’s Deceptive Behaviors

Today’s rapidly evolving AI systems are like no software that has ever come before them. They are designed…

Executive Viewpoints March 20
Apple Pro Vision ar Coca-Cola future stores Google Hasbro HTC Focus Vision Meow Wolf Messi Experience Meta Quest Meta Ray-Ban Netflix Houses snap The Sphere tiktok Tim Dillon Wevr XR wearables

You Don’t Have Customers, you Have Fans, so Put on a Show

There’s a lot retailers can learn from the success of immersive location-based entertainment spaces this past year. The…

Executive Viewpoints March 19
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