How Retailers can Find Balance When Consumers are Polarized on Social Issues
In today’s polarized landscape, companies face complex decisions when it comes to taking a stance on social values.…
Executive Viewpoints April 10
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Data Scraping: A Vital Industry That’s all Grown Up
Retail markets move fast, especially now that many, if not all, major retailers are betting big on emphasizing…
Executive Viewpoints April 9
AI Can Reset Your CX Strategy, but You Need to Learn Some New Ground Rules First
Be honest — exactly how does your organization plan to strategically leverage artificial intelligence? The technology has captured…
Executive Viewpoints April 8
3D Secure – Driving Adoption for U.S. Retail
3D Secure (3DS) is an additional layer of cardholder security and authentication for online card transactions, and more…
Executive Viewpoints April 7
AI in CX Innovation and Journey Management: Key Insights for Retail Business Leaders
Retail business leaders are entering 2025 under mounting pressure to solve complex challenges while driving results. Data overload,…
Executive Viewpoints April 4
Why Store Closures Present Opportunity for Retail Real Estate
In the first quarter each year, announcements of store closings often fuel speculation about the state of physical…
Executive Viewpoints April 3
Store Closures are Forcing Retailers to Thrive or Die: Here’s How Brands can Adapt
It’s been hard to miss this year’s headlines heralding a ‘retail reset,’ or predicting the end of physical…
Executive Viewpoints April 2
Moving People: How to Engage Audiences Through Direct Mail and Digital
Look around. Smartphones are practically an extension of our hands. We’re bombarded by thousands of digital messages daily,…
Executive Viewpoints April 2
Grocery’s Future: Retail Media Integration Across In-Store and Online ChannelsÂ
The retail media boom has been booming, and no sector is as exciting as grocery. Filling a grocery…
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