Will Voice Shopping Change Black Friday As We Know It?
By Ryan MacInnis, Voysis Black Friday has been one of the biggest days for retailers in the U.S.…
Executive Viewpoints November 13
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Beacon Technology: Shining A Light On Customer Experience
By Miguel Ramos, Confirmit Retailers are facing increasing pressure to create a compelling and interactive shopping experience. The…
Executive Viewpoints November 10How Much Should Retailers Invest In Mobile App Acquisitions?
With the continued growth of mobile shopping, more retailers are building out mobile apps to satisfy consumer expectations.…
Executive Viewpoints November 8When Good Customer Service Comes Down To One Simple Question
By Adam Blair, Executive Editor “Did you find everything you’re looking for?” One of the two suburban supermarkets…
Executive Viewpoints November 7
Take A Fresh Look At Customer Experience To Drive Success In 2018
It’s been a tough year for retail, with more than 20 well-known brands filing for bankruptcy. With 2018…
Executive Viewpoints November 7
Payment Authentication And IoT Devices: Do Merchants Need To Prepare For Fraud Through Refrigerators?
Perhaps the greatest revolution in shopping was the rise of e-Commerce. No longer were people required to physically…
Executive Viewpoints November 7
How Automation Can Humanize E-Commerce
Your overarching goal as a retail marketer is simple: build high-value, long-lasting relationships with your customers. Getting there…
Executive Viewpoints November 7Amazon & You…Enemies With Benefits
By Greg White, Blue Ridge Commerce Has Changed…Changed For Good…And Changed For The Better In the days of…
Executive Viewpoints November 6How VR Is Shaping The Future Of Product Design And Consumer Experiences
By Kimberly Cooper, Spatialand It’s no secret that over the past few years virtual reality (VR) has become…
Executive Viewpoints November 3Top Stories
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