Latest In: Executive Viewpoints

customer experience Epson america loyalty program luis artiz

The Keys To Providing Great Customer Experience: Listen And Respond Quickly To Loyalty Program Feedback

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide…

Executive Viewpoints January 26
celebrity influence editor's perspective H&M hoodie sweatshirt

H&M Hoodie Debacle Made Worse By Brand’s Slow Response

H&M came under heavy scrutiny earlier this month for an advertisement image placed on its UK web site,…

Executive Viewpoints January 23
bart mroz smart speakers sumo heavy voice shopping

Battle For Position In Voice-Shopping War Heats Up

Smart speakers are the new best-selling consumer gadget, faster than AR, VR or wearables. Sales grew over 300%…

Executive Viewpoints January 23
admobilize Executive ViewPoints rodolfo saccoman

New Technology Levels The Playing Field For Physical Retailers

Online commerce has changed how people shop and how retailers market their wares, but new technologies are finally…

Executive Viewpoints January 23

10 Things Retailers Need To Know About Blocking Good Customers

Retailers have come to expect some collateral damage in their never-ending battle against fraud. After all, it’s impossible…

Executive Viewpoints January 23
Logistyx mobile printing Paula Heikell rfid warehouse

Will Mobile Printing Pay Off? Four Questions to Ask

By Paula Heikell, Logistyx Though a significant amount of the paperwork involved in the manufacturing, shipping and logistics…

Executive Viewpoints January 22
media michael chass owneriq publishing

Retailers As Media Companies

Back in the day, retailers were retailers and media companies were media companies. Then came the Amazon Media…

Executive Viewpoints January 19
Derek Bryce influncer marketing micro influencers NUVI peer recommendation

Good Things Come In Small Packages: Why Micro Influencers Are Better For Your Brand

By Derek Bryce, NUVI Social media has been one of the biggest catalysts in the marketplace, and among…

Executive Viewpoints January 19
ecommerce fraud tom byrnes vesta

The Strategic Risk Of E-Commerce Fraud

As e-Commerce channels account for an ever-increasing share of consumer and business spending, payment fraud grows virtually in…

Executive Viewpoints January 18
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank