What Puts The ‘Innovation’ In The Retail Innovation Conference?
It’s called the Retail Innovation Conference for a reason — multiple reasons, in fact. There’s the overall approach…
Executive Viewpoints April 25
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5 Steps To Avoiding A Data Breach
Seems like another retailer announces a data breach every day and each is worse than the one before.…
Executive Viewpoints April 25
Pervasive Intelligence: The New Sales Assistant For The Digital Age
As traditional retailers up their game against the disruptive digital pure plays, they’re rediscovering an essential attribute: their…
Executive Viewpoints April 24Leverage The Sharing Economy By Adding Rental To Retail
By Andrew Chambers, Renterval LLC Sharing — it’s one of the first lessons we learn as children. We’re…
Executive Viewpoints April 23What Is The Point Of Rewarding Customer Loyalty?
By Jennifer Dawson, Contributing Writer Retail is changing. Gone are the days when consumers had limited choice of…
Executive Viewpoints April 23
4 Market Conditions Retailers Must Understand For Successful Sourcing
“Source. Sell. Repeat”. This, in a nutshell, is what e-Commerce — or any commerce for that matter —…
Executive Viewpoints April 23
How Technology Debt Prevents Retailers From Delivering The Experience Customers Want
Every week, it seems, another prominent retailer announces store closings. Nearly 7,000 stores shut their doors in 2017,…
Executive Viewpoints April 19Answering The Question: Why Change Now?
By Debbie Hauss, Editor-in-Chief At the recent Oracle Industry Connect event, I had the opportunity to learn about…
Executive Viewpoints April 18
AI – Customer Experience Friend Or Foe?
The idea of using artificial intelligence in customer service is nothing new. Up until recently, though, it either…
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