Latest In: Executive Viewpoints

data breach Executive ViewPoints manisha singh schuyler brown strongdm

5 Steps To Avoiding A Data Breach

Seems like another retailer announces a data breach every day and each is worse than the one before.…

Executive Viewpoints April 25
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0aaVish Ganapathy Accenture

Pervasive Intelligence: The New Sales Assistant For The Digital Age

As traditional retailers up their game against the disruptive digital pure plays, they’re rediscovering an essential attribute: their…

Executive Viewpoints April 24
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Leverage The Sharing Economy By Adding Rental To Retail

By Andrew Chambers, Renterval LLC Sharing — it’s one of the first lessons we learn as children. We’re…

Executive Viewpoints April 23
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What Is The Point Of Rewarding Customer Loyalty?

By Jennifer Dawson, Contributing Writer Retail is changing. Gone are the days when consumers had limited choice of…

Executive Viewpoints April 23
algopix sourcing

4 Market Conditions Retailers Must Understand For Successful Sourcing

“Source. Sell. Repeat”. This, in a nutshell, is what e-Commerce — or any commerce for that matter —…

Executive Viewpoints April 23
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0aaMatt Rhodus NetSuite

How Technology Debt Prevents Retailers From Delivering The Experience Customers Want

Every week, it seems, another prominent retailer announces store closings. Nearly 7,000 stores shut their doors in 2017,…

Executive Viewpoints April 19
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Answering The Question: Why Change Now?

By Debbie Hauss, Editor-in-Chief At the recent Oracle Industry Connect event, I had the opportunity to learn about…

Executive Viewpoints April 18
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0aaDave Campbell LogMeIn

AI – Customer Experience Friend Or Foe?

The idea of using artificial intelligence in customer service is nothing new. Up until recently, though, it either…

Executive Viewpoints April 18
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Should Retailers Steer Clear Of Facebook After The Cambridge Analytica Scandal?

Although retailers are becoming savvier about using social media, they may be wary about Facebook after the revelation…

Executive Viewpoints April 18
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