How Wearables Are Reshaping Customer Loyalty
Financial technology describes the evolving connection of financial services and technology, disrupting traditional financial services, including mobile payments,…
Executive Viewpoints April 17Financial technology describes the evolving connection of financial services and technology, disrupting traditional financial services, including mobile payments,…
Executive Viewpoints April 17Returning customers drive more than 22% of retailer revenue and spend 15% more than new customers on any…
Executive Viewpoints April 17By Rafael Lourenco, ClearSale E-Commerce retailers know that screening transactions for fraud is critical to preventing losses. What…
Executive Viewpoints April 16There isn’t an industry today devoid of technology. It has completely revolutionized the ways in which business gets…
Executive Viewpoints April 16Why is everybody talking about customer counts — the number of customers coming into the database, buying for…
Executive Viewpoints April 12With the 2018 Retail Innovation Conference less than three weeks away, retailers from all over the country (and…
Executive Viewpoints April 11There’s an ever-so-thin line between customer engagement and enragement. Wouldn’t you agree? Between the two are many tipping…
Executive Viewpoints April 11By Adam Blair, Executive Editor When your advertising slogan is “Just the right amount of wrong,” and your…
Executive Viewpoints April 10By Tom O’Keefe, 4-Tell Nordstrom has long been synonymous with the words ‘Customer Experience.’ Defining what it means…
Executive Viewpoints April 9