The Rise Of Omnichannel: Critical Benchmarks For ‘Click-And-Collect’ Success
Consumer demand for a multichannel shopping experience continues to mount. The ability to leverage physical stores through BOPIS…
Executive Viewpoints November 19
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Retailers Seeking Private Equity Investment Need Reputational Risk Roadmap
By Nir Kossovsky, Steel City Re The retail sector is a prime target for private equity firms, as…
Executive Viewpoints November 18
4 Ways To Measure Customer Experience On Social Media
Pictured: (Left: Estelle Wienk, Right: Zoé Peri) By now, nearly all brands are interacting with customers on social…
Executive Viewpoints November 18
The Evolving Retail Front Line(s): How To Train For The Biggest Shopping Day Of The Year
By Jonathan Rende, PagerDuty It’s official: Cyber Monday is now the biggest online shopping day of the year.…
Executive Viewpoints November 15
How Retailers Can Become Resilient To Costly Outages
Earlier this year, Target had a major database outage as a result of an error made during regular…
Executive Viewpoints November 15
Your Ultimate Guide To Guideshops
From brick-and-mortar to e-Commerce to omnichannel, retail is constantly reinventing itself in the face of ever-changing technology, trends…
Executive Viewpoints November 14
Will The UpWest DTC Launch Reinvigorate Express?
Express, a legacy apparel retailer with 600+ stores, has taken a novel approach to changing consumer trends by…
Executive Viewpoints November 13
Preparing Your Team For AI Adoption In Retail Pricing
Multitasking is a major skill that retail pricing managers need to have today — and maybe it shouldn’t…
Executive Viewpoints November 13
Can Artificial Intelligence Solve The Returns And Overstock Crisis?
As the amount of online spending continues to grow, there is a subsequent spike in e-Commerce returns, resulting…
Executive Viewpoints November 12Top Stories
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