Sharing Data Across Your Business Could Be The Key To Driving ‘Fit For Purpose’ CX In 2020
Dealing with customers is harder than ever, but more profitable than ever. Customers want omnichannel service and can…
Executive Viewpoints February 24
Latest In: Executive Viewpoints
Empowering Retail Managers To Drive Greater Customer Engagement With DataOps
As retailers constantly adjust to shifting customer preferences, data becomes a crucial tie between the brick-and-mortar and online…
Executive Viewpoints February 24
Augmenting The Retail Workforce And Building Solutions For Them
We’ve read the dire headlines about the changing work landscape, claiming that automation and AI are threatening millions…
Executive Viewpoints February 21
The Future Of Retail Is As Simple As I.D.E.C.
No one would deny that the face of retail is changing due to the forces of e-Commerce. What…
Executive Viewpoints February 21
For Direct-To-Consumer Subscription Programs, Personalization Is Paramount
Economies of scale have enabled e-commerce giant Amazon to dominate the replenishment market with its Subscribe and Save…
Executive Viewpoints February 20
A World-Class Supply Chain Doesn’t Have To Be Out Of Reach. Here’s How To Make It Happen.
We’ve seen it time and time again ― shoppers venting on social media due to late deliveries, fulfillment…
Executive Viewpoints February 19
The Future Of Retail Is At The Edge
In the quest to differentiate products by embedding more value into every retail sales transaction, savvy digital brands…
Executive Viewpoints February 18
Five Reasons Commerce’s Future Is Headless
It is wrong to think of “commerce” as one destination, nor just one concept. Commerce is content, virality,…
Executive Viewpoints February 17
Retail’s Fraud Problem Is A Fear Problem
The history of retail is also the history of evolving patterns of fraud. Human nature being what it…
Executive Viewpoints February 17Top Stories
