Latest In: Executive Viewpoints

amperity beauty Coronavirus Executive ViewPoints Jordan Elkind

Beauty Is More Than Skin Deep In The COVID Era

The health and beauty sector is a bright spot in the otherwise struggling retail landscape — and industry…

Executive Viewpoints May 8
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How Brands And Retailers Can Adapt To Consumer Behavior Shifts For The Long Haul Amid COVID-19

In under two months, the adoption and usage of e-Commerce reached 2022 projections, with 90% of consumers changing…

Executive Viewpoints May 7
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Reimagining The Store Experience, From The Aisles To The Parking Lot: A Conversation With Author Paco Underhill

As the best-selling author of Why We Buy: The Science of Shopping, Paco Underhill has literally helped write…

Executive Viewpoints May 6
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Discounting Isn’t The Way Through COVID-19 — And Other Retail Truths

The global pandemic has impacted every person, brand and industry. As businesses, in particular retailers, adjust to this…

Executive Viewpoints May 6

Podcast: Mitigating The Fear of Failure In Retail

As humans, we innately fear change. It’s only natural, especially now. We’re all experiencing change — both personally and…

Executive Viewpoints May 5
customer experience design:retail News Executive ViewPoints Jaime Bettencourt Mood Media Retail Reset 2020 Retail Reset: Customer Experience Retail Reset: Recommended In Customer Experience

What Does The Post-Lockdown In-Store Experience Look Like?

The COVID-19 pandemic has fundamentally altered the way we live, work and spend in ways we couldn’t have…

Executive Viewpoints May 5
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If You Want Real Customer Loyalty, Don’t Pay For It — Sell It

We’ve been talking about the imminent retail apocalypse for some time now. But with the unprecedented spread of…

Executive Viewpoints May 4
Belardi Wong Executive ViewPoints Polly Wong

DTC Brands Are Built On Solid Fundamentals, Not Disruptive Magic

The rise of direct-to-consumer (DTC) brands has profoundly reshaped nearly every industry over the past decade. As a…

Executive Viewpoints May 4
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How Essential Retailers Will Adapt And Scale To Better Serve Customers Post-COVID-19

COVID-19 has sent shockwaves across retail businesses and the entire ecosystem that supports the industry — employees, suppliers,…

Executive Viewpoints May 4
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