The 2020 Holiday Shopping Season Promises to be a Tale of Two Consumers
As the pandemic wears on, it’s clear that it’s changing business and consumption models in both predictable and…
Executive Viewpoints October 12As the pandemic wears on, it’s clear that it’s changing business and consumption models in both predictable and…
Executive Viewpoints October 12With so much focus on the COVID-19 pandemic and its impacts on the economy, not enough attention has…
Executive Viewpoints October 12Trend/trend/noun. A general direction in which something is developing or changing. Trends are strong indicators of long-term market…
Executive Viewpoints October 9There have been a lot of changes over the past four months, and one thing that’s currently top…
Executive Viewpoints October 9The holiday shopping season seems to get bigger every year. The introduction of ecommerce has allowed consumers to…
Executive Viewpoints October 8With COVID-19 forcing businesses to reinvent operations to meet changing consumer behaviors, companies have had to quickly evolve…
Executive Viewpoints October 7A Boston Consulting Group study encompassing over 50 companies across 10 industries found that the lack of a…
Executive Viewpoints October 6Customer experience has long been an important focus for retailers, but the way that experience is measured has…
Executive Viewpoints October 5The 360-degree customer view is the Holy Grail of today’s retail industry. Consumers are increasingly demanding personalized, seamless…
Executive Viewpoints October 5