Latest In: Executive Viewpoints

Executive ViewPoints Raul Galera referral program ReferralCandy

The Benefits Of A Referral Program

Having a referral program is one of the most effective ways to get more customers down the sales…

Executive Viewpoints April 8
design:retail News design:retail perspectives future of the mall kearney

The Future of the Mall

In determining the future of malls, operators and retailers have two choices: they can compete in a future…

Executive Viewpoints April 7
Executive ViewPoints John Lagerling Mercari U.S. resale

Transformation in Retail: Secondhand Marketplaces and the New Consumer

Success in retail depends on understanding and meeting the needs of shoppers. As we move into a second…

Executive Viewpoints April 7
Executive ViewPoints john nash redpoint global returns
Holiday Return Shipping

Returns Go Digital – How Can Retailers Keep Customers Coming Back?

Returns in the retail industry have always posed a challenge. A report from Statista estimated 2020 return delivery…

Executive Viewpoints April 6
Executive ViewPoints payments ppro stefan merz

Payments in 2021: What Lies Ahead After the Digital Boom

It has been a year of momentous change for the payments industry. Previously, emerging trends have seen a…

Executive Viewpoints April 5
Brad Paterson Executive ViewPoints payments splitit
1-Payments

How Variety in Payment Methods can Boost Conversion Rates

Ecommerce store owners are responsible for a variety of daily metrics to keep a pulse on their stores.…

Executive Viewpoints April 2
customer journey Executive ViewPoints lucidworks Peter Curran

3 Keys to Enhance Your Online Customer Journey with AI

Gartner reported that COVID-19 has accelerated permanent changes in retail customer behavior. Companies that can’t deliver a seamless,…

Executive Viewpoints April 2
crm Executive ViewPoints Lorenzo Vasini Parkhouse

Can Modern CRM be the Lifeline Retail is Looking for?

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. They invest time…

Executive Viewpoints April 2
buy now, pay later Executive ViewPoints Penny Townsend Qualpay
1-Payments

Buy Now, Pay Later: Does it Work for your Online Retail Business?

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years —…

Executive Viewpoints April 1
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