How AI can Help Retailers Make Ecommerce Profitable During 2021 Back-to-School Shopping and Beyond
With the speed of vaccine rollouts indicating that Zoom classes won’t be front and center for the new…
Executive Viewpoints May 17
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Is the Pandemic the Last Nail in the Coffin for Print Circulars?
There are few ad formats more enduring than the weekly pricing, products, sales and coupons reflected in circulars.…
Executive Viewpoints May 14
Virtual Supply Chains are the Key to Achieving Agility and Resiliency
Ecommerce has allowed businesses to expand their reach and sell to a greater number of consumers in more…
Executive Viewpoints May 14
Retail Recruiters Boosting Hiring Efforts for Job Market Recovery
Though the industry was already transforming, the pandemic accelerated a change in how and where people shop, and…
Executive Viewpoints May 13
The Grocery Store Experience: How to Design Safe, Adaptable Shopping Environments
As we continue to settle into the economic and psychological realities of COVID-19, businesses are evaluating what response…
Executive Viewpoints May 12
Jewelry Retailers: Prepare Your Curbs, not Your Cases, for 2021
While certain ecommerce verticals saw mind-boggling sales increases in 2020, luxury goods, including jewelry, enjoyed more modest revenue…
Executive Viewpoints May 12
Five KPIs That Tell you Everything About Your Returns Customer Experience
Many retailers are getting the concept of customer journeys wrong, or, rather, they have great customer journeys mapped…
Executive Viewpoints May 11
If You Want to Gather Insights on Consumers, go Where they Hang Out: How Social Media is Changing Research
There’s an old joke that asks, “Why do people rob banks? Because that’s where the money is.” Corny…
Executive Viewpoints May 10
Why Customer Empathy is the New Metric Guiding Brands Through Divisive Times
Over the past decade, the social and political climate of the United States and abroad has forced every…
Executive Viewpoints May 10Top Stories
