How Brands Large and Small are Leaning into the Amazon Effect to Compete
It’s no secret that Amazon is the ecommerce titan. According to a 2020 survey, over half of U.S.…
Executive Viewpoints September 8
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How Security Cameras Can Be Adapted to Create Checkout-Free Store Experiences
Visit a major retail store recently? Chances are you noticed some changes at the checkout line. There were…
Executive Viewpoints September 8
Your Grocery Store is Going Robotic, but Not Where You Think
In previous years, much of the activity around grocery stores and robotics involved front-of-store processes, where autonomous mobile…
Executive Viewpoints September 7
How Hiring Gig Workers Improves Employee and Customer Experience
Although much of the normal face-to-face interaction in retail locations was on a hiatus this past year, Americans…
Executive Viewpoints September 6
A Post-Pandemic World Requires Digital Innovation
While technology’s role in retail has been apparent for some time, the current post-pandemic ecommerce environment demands that…
Executive Viewpoints September 6
Connecting CX and Marketing: How to Create Customer-Centric Experiences That Deliver Business Results
In every organization, marketing plays an important role in defining, socializing and managing the customer experience (CX). However,…
Executive Viewpoints September 3
The Future of Stores through Cloud-Native Solutions
Retailers are fiercely fighting a new battle: the demand for the digital-first brick-and-mortar store. Faced with the growing…
Executive Viewpoints September 3
Seize the New Retail Moment: 5 Reasons to Attend #RSP21
Change has always been a constant in retail, but the pace and severity of that change has heightened…
Executive Viewpoints September 2
Smart Contactless Lockers are Helping Retailers’ Order Fulfillment Efforts
Smart lockers are the future of package delivery and package pickup for retailers. To understand why, we have…
Executive Viewpoints September 2Top Stories
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