What all Retailers Should Know About Outsourcing Customer Service
As your business grows, so too will the customer support tickets, making it critically important that you scale…
Executive Viewpoints January 10
Latest In: Executive Viewpoints
Amazon’s Missing Out on a Billion-Dollar Marketing Channel: Packages
In just a few short years, Amazon created a booming advertising business that opened doors for other retailers,…
Executive Viewpoints January 10
Why CSR Matters To Your Business
“The greatest threat to our planet is the belief that someone else will save it.” – Robert Swan,…
Executive Viewpoints January 7
Retail Marketers, from Associates to C-Level, Are Split on Ad Platforms. Here’s Why.
What advertising platforms do retail marketers wish they could spend more time on? This was a critical question…
Executive Viewpoints January 7
Where are you on the Journey to Real-Time Personalization?
We’re well past the point of personalized consumer experiences simply being “nice to have.” Consumers don’t just want…
Executive Viewpoints January 6
Location Data is a Must for Site Selection
A willingness to adapt to new challenges comes part and parcel with the success of any business operation,…
Executive Viewpoints January 5
What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales
As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic,…
Executive Viewpoints January 4
It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords
As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 billion,…
Executive Viewpoints January 3
How to Adopt Retail CRM for the First Time without Disappointment
In 2021, CRM is one of the most widely used types of software for businesses. Almost all companies…
Executive Viewpoints January 3Top Stories
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