Why Retail Needs More Empathetic LeadersÂ
Empathy is in short supply these days, as more meetings and relationships take place online rather than in person. I…
Executive Viewpoints February 4
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How Omnichannel Selling Can Directly Build Customer Loyalty
Improving customer experience and increasing customer engagement is the key to a sustainable and profitable retail enterprise. The…
Executive Viewpoints February 4
Enter Chat Commerce: Tips for Implementing the Newest Form of Consumer Engagement
We know one of the most critical ways brands connect with consumers is via social media. In fact,…
Executive Viewpoints February 3
The Data Dilemma with Retail Pricing and How to Untangle it
Making the leap to something new can be daunting. Like running a marathon, some may never take the first step…
Executive Viewpoints February 2
What to Expect in 2022: 3 Strategies That Should be Top of Mind for RetailersÂ
Following the New Year inundation of year-in-review happenings and trend predictions for the year to come, there is…
Executive Viewpoints February 1
How AIOps Can Help Retailers Improve the Digital Experience
More than 2.14 billion global consumers are expected to buy goods and services online in 2021, according to…
Executive Viewpoints January 31
How Retailers Can Establish an IoT-Based Smart Building Strategy
The increasing dominance of ecommerce and the growing prevalence of disruptive technologies have sped up the digital transformation…
Executive Viewpoints January 31
3 Ways Retailers Can Remove the Intimidation Factor Around Digital Touch Points
Digital transformation in grocery has always lagged behind other retail sectors. According to McKinsey Research, ecommerce adoption in…
Executive Viewpoints January 28
Retail’s Best Gift Ever? Zero-Party Data
Things haven’t been easy of late for the retail sector. The combination of labor shortages, rising costs, product…
Executive Viewpoints January 28Top Stories
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