Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value
Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates…
Executive Viewpoints April 29
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The Commerce Catalog is Broken
Ever get an ad from a brand to “shop the look,” only to click through and find that…
Executive Viewpoints April 29
A 5-Point Action Plan to Build an Environmentally Friendly Supply Chain for Your Business in 2022
There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular…
Executive Viewpoints April 28
Store Management Costs in the Era of Ecommerce
Food retail demand has become fractured across multiple channels, with traditional brick-and-mortar formats losing out to the online…
Executive Viewpoints April 27
How Zero-Party Data is Helping Retailers Retain Customers and Build Trust
Brands are facing a customer data conundrum. While 49% of consumers say they’re frustrated by receiving irrelevant content…
Executive Viewpoints April 26
Supply Chain Challenges Have Introduced a New Concept into Ecommerce — Inventory Pacing
Supply chain management is the heart of retail management and has the ability to inform the overall health…
Executive Viewpoints April 25
4 Ways to Transform Retail Tech Support
Shoppers and technology continue to reshape the retail landscape. In fact, 88% of retail executives cite digital acceleration…
Executive Viewpoints April 25
Scams Retailers Should Be Watching Out for This Spring — and How They Can Protect Themselves
For many, the spring season brings in a fresh start. Whether it’s seeing the snow melt or cleaning…
Executive Viewpoints April 22
Is it Possible to Shop on Amazon and Avoid Eco-Guilt?
It’s no secret that Americans love to shop on Amazon, even when they hate the beast that it’s…
Executive Viewpoints April 22Top Stories
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