Smaller Spaces, Bigger Tech and Optimized CX
The chatter of the store “being dead” is evolving from belief that the physical store is fading amid…
Executive Viewpoints June 15
Latest In: Executive Viewpoints
Customer Service in the Metaverse: How Retailers Can Prepare for a Whole New (Virtual) World
When Facebook, Inc., announced in October 2021 that it planned to change its name to Meta, searches for…
Executive Viewpoints June 14
Retail Media is on Fire — and with Good Reason — But Harnessing it for Ads is Tricky
There are few things in the world more intimate than our shopping carts. From diapers and pet food…
Executive Viewpoints June 13
How To Create Products People Love
March and April are among the busiest months at Disney World. Millions of visitors will flock to Orlando…
Executive Viewpoints June 13
It’s Not Business as Usual: Achieving Retail Success in an Inflationary Environment
Many retailers today face two major problems: supplier cost increases and overall supply shortages that are driving inflation…
Executive Viewpoints June 10
Major Brands Want a Slice of the Growing Outdoor Apparel Industry — Here’s How Smaller Companies Can Compete
As the pandemic wears on and people maintain an increased interest in outdoor activities, the demand for outdoor…
Executive Viewpoints June 10
Consumer Goods and Retail CIOs Lead Online Shopping Initiatives
The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two…
Executive Viewpoints June 9
Calming the Storm: How Merchants can Take Advantage of the Volatility of Life by Embracing Multi-Dimensional Commerce
No one would argue that just over two years ago, the world as we knew it changed almost…
Executive Viewpoints June 8
Personalization is Changing the Search Bar — and Retailers Need to Keep up
Upon first glance, the ease of a search engine seems obvious. You arrive at a website, type a…
Executive Viewpoints June 7Top Stories
