Ready to Elevate Your CX? Consider a Contact Center Upgrade to CCaaS
Just how much do people value a high-quality customer experience (CX) nowadays? According to research by PWC, consumers…
Executive Viewpoints June 30
Latest In: Executive Viewpoints
Inflation Pressure Tests Customer Loyalty, Spotlights Price
American consumers are right to feel like they can’t catch a break right now. Just as people were…
Executive Viewpoints June 29
How to Design Your Retail Space With Security in Mind
A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront…
Executive Viewpoints June 29
Closing the Billion-Dollar Gap in Returns Waste
Recommerce, the sale of secondhand merchandise, is a hot topic as consumers become more enthused about recycling goods…
Executive Viewpoints June 28
The Tao Of DAOs
Here’s a bold statement: DAOs will revolutionize the way retailers engage with consumers, but only when brands truly…
Executive Viewpoints June 27
How Retail Workers Can Be Leveraged as Effective Brand Influencers
After two years of online browsing, consumers are eager to get out of the house and into the…
Executive Viewpoints June 27
How the Fashion Industry Can Pave the Way for a Sustainable Future
For decades, there have been continued debates surrounding sustainability and the fashion industry’s position in implementing and maintaining…
Executive Viewpoints June 24
What Role Can Computer Vision and AI Play in Loss Prevention?
Retail shop margins are already under significant stress due to online competition. Furthermore, a retailer’s bottom line might…
Executive Viewpoints June 24
How Ecommerce Retailers Can Prepare Now for Back-to-School 2022
The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even…
Executive Viewpoints June 23Top Stories
