Why Direct Mail Is Re-Entering the Retail Playbook
Retail logistics offers a different lens on customer engagement. Campaigns are not only visible at launch, but across…
Executive Viewpoints March 11
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Retail’s Biggest Blind Spot: The Anonymous Customer
Retailers are entering a new era of discovery. As AI-powered search reshapes how consumers find products, retailers are…
Executive Viewpoints March 10
Beyond Small Business Saturday: How Neighborhood Shops are Powering Everyday Local Economies
Small Business Saturday began as a single day to cheer for Main Street. It worked. The twist is…
Executive Viewpoints March 9
The End of the Endless Aisle: The Paradox of Choice in Ecommerce
For years, ecommerce has succeeded on an assumption that the more a marketplace offers, the more users are…
Executive Viewpoints March 6
Meta’s Rise as Offsite Retail Media Infrastructure
For more than a decade, Amazon set the rules for retail media: own the traffic, own the data,…
Executive Viewpoints March 5
Retail’s Next Workforce Shift: How AI Agents are Reshaping Procurement, Risk and Cost Control
The consumer-packaged goods industry operates in a state of volatility. From the supplier side, there are increasing risks…
Executive Viewpoints March 4
7 Ways Retailers Should Prepare their Sites for the Rise of AI-Powered Buying
AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases…
Executive Viewpoints March 3
Payments, Fraud and AI: Why Retailers Can’t Afford to Ignore AML in 2026
For anyone working in online retail, 2026 is shaping up to be a year of major change. Customers…
Executive Viewpoints March 2
The Hidden Surge in Sales Promotion Fraud: What Retailers Must Prepare For in 2026
Sales promotions (i.e. cashbacks, rebates, trade-ins and incentive rewards) have long fueled sales growth and differentiation in consumer…
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