Retail technology can operate in silos, and for years, it has. But as customer expectations shift between digital channels and physical stores, fragmented tech stacks create operational friction, disconnected data and slow international growth. To stay competitive, retail leaders are solving the challenges of legacy silos by shifting toward unified platforms that streamline operations and elevate the in-store experience.
Join enterprise technology experts from Adyen, Aptos and Capri Holdings (Michael Kors, Jimmy Choo) for an executive roundtable on how world-class retailers are modernizing store tech at scale. Discover how combining frictionless payment infrastructure with real-time associate tools allows brands to deliver high-tech efficiency without losing the authentic, high-touch service customers expect.
What We’ll Cover:
- Modernizing the Enterprise Stack: How leading brands are scaling cloud-native POS and unified commerce payment architectures across complex global footprints.
- AI Empowered Frontlines: Leveraging real-time customer data on the sales floor to deliver personalized service and larger basket sizes.
- High Tech Meets High Touch: Striking the perfect balance between operational efficiency and meaningful, human customer engagement.
- Future-Proofing the Store: Where top retail technology executives are prioritizing innovation, budget and resources for the year ahead.
Expect candid opinions, real-world transformation strategies and zero sales pitches.
