Latest In: Store Operations

Macy’s Adds 2 Arkhouse Directors to Board in Deal to End Proxy Fight

As part of an agreement with activist investor Arkhouse Management, Macy’s Inc. has named Arkhouse candidates, Richard (Ric)…

UPDATE: Uniqlo Unveils Locations for 11 New Stores Opening in 2024

[Update as of 4/8/2024] Uniqlo has revealed locations for the additional 11 stores it plans to open this…

Non-Alcoholic Brand Boisson Files for Bankruptcy Protection, Closes all Stores

Boisson has filed for Chapter 11 bankruptcy protection and shuttered its eight brick-and-mortar stores, according to multiple media…

CVS Health Identifies Closed-Loop Feedback as its Customer-Centricity Unlock

Today’s consumers are asked to rate their experiences multiple times per day. You can hit a smiley face…

Lego Will Make Stores ‘Sensory Inclusive’ to Increase Neurodivergent Accessibility

To mark Autism Acceptance Month, all Lego stores in the U.S. and Canada will be certified as “sensory…

#RICE24 Community Convos: Naazli Sado, VP Of HR, Communications And Business Innovation Acceleration, P&G Ventures 

New Cannabis Dispensary Modeled on Customer-Friendly Supermarkets

Many cannabis retailing sites call themselves “dispensaries,” a pharmaceutical-tinged word that connects to their role in selling medical…

How to Keep Your Digital Signage up to Date

Digital signage is a great way for retailers to capture customers’ attention and keep them informed about new…

PetSmart Upgrades Loyalty Program with Personalization, New Tiers

PetSmart has added two new tiers to its renamed loyalty program, Treats Rewards, along with personalized offers, special…