Smash-and-Grab Is Only One Part of a Retailer’s Loss Prevention Story
Ever since a bold, mob-style group ransacked a California Nordstrom, we’ve seen increasing news of retail theft and…
Executive Viewpoints January 8
Latest In: Store Operations
Starbucks Extends Reusable Cup Program Across U.S. and Canada
Starbucks will now fill customers’ own clean cups with their favorite drink, whether they’re ordering in-store, via mobile…
News January 4
Fueled by Discounts and BNPL, Online Holiday Sales Grow 4.9%
Online holiday sales increased 4.9% YoY, reaching $222.1 billion for the period from Nov. 1 to Dec. 31,…
News January 4
Pitney Bowes, PackageHub Launch Returns Drop-Off Network
Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with…
News January 3
Virginia Costco Workers Vote to Join Teamsters Union
Costco workers in Norfolk, Va. have voted to join the Teamsters Local 822, with the union calling this…
News January 2
Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences
People have been saying “Retail is dead” for several years now. The problem is it simply isn’t true.…
Executive Viewpoints December 26
4 Ways QR Codes are Transforming the Retail Shopping Experience
The next era for retail is already underway, and it all starts with the simple but powerful scan…
Executive Viewpoints December 22
The Christmas Song Retail Workers Hate Most is…
The holiday season brings joy, magic, beautiful decorations and a soundtrack of carols and standards that we revisit…
News December 21
7 Stories that Shaped 2023 — and What They Foretell for 2024
The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As…
Features December 21Top Stories
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