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5 Questions to Ask Before Using Big Tech’s Gen AI Advertising Tools

Much has been made about the “AI arms race” between countries (primarily the U.S. and China), but in…

Features June 4
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What a TikTok Ban Could Mean for U.S. Businesses and Sellers

Years of ongoing concerns about national security and data privacy have led Congress to pass a measure that…

Executive Viewpoints June 4
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Customer Service is Personal, so Show Me the Love

Service is a mission-critical activity that deserves your attention today and every day. Key findings and surprises from…

Executive Viewpoints May 27
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AI: Hype vs. Reality

TikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to…

Executive Viewpoints May 23
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Beauty curation and membership company IPSY has hired a new Chief Marketing Officer (CMO) to support the brand’s growth and innovation.

IPSY Hires Netflix Alum as Chief Marketing Officer

Beauty curation and membership company IPSY has hired a new Chief Marketing Officer (CMO) to support the brand’s…

News May 21
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Today's consumers want to show their global citizenship and they're increasingly using their wallet to make an impact. Here's how brands are responding.

Consumers Use Commerce to Show They’re Global Citizens; Here’s How Brands are Responding

“Global citizenship” refers to the social, political and economic actions of “globally minded individuals and communities,” according to…

Features May 21
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Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards, a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels.

The 2024 Brand Experience Award Winners are…

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards, a program designed to spotlight the…

Features May 20
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Saks has expanded its brand ambassador program, Saks Social Club, and is using members to raise awareness for cultural and social issues.

Saks Evolves Saks Social Club, Focusing on Mental Health and Art Initiatives

Saks has expanded its brand ambassador program, Saks Social Club, and is leveraging its members to boost awareness…

News May 20
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Expedia Group has unveiled a series of new products and services designed to make travel planning stress free.

Expedia Leans Further into Commerce with New Media Network and AI Tools

Expedia Group has unveiled a series of new products and services designed to make travel planning stress free.…

News May 15
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