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How Streamlining Digital Checkout Boosted Polywood Conversions Nearly 50%

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic…

Features August 15
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Starbucks Expands Reusable Cup Format to 12 California Stores

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has…

News August 14
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Laying the Operational Foundation for Autonomous Stores

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that…

Executive Viewpoints August 14
capterra Molly Burke

‘Tech Tipping’ is Angering Consumers. Here’s How to do it Right.

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money…

Executive Viewpoints August 11
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Target expands Starbucks pick up

Target Begins Chainwide Expansion of Starbucks Drive-Up Option

Target has begun brewing up a chainwide rollout of one of its most requested services — allowing its…

News August 9
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The new Square Go app from Square helps consumers book appointments.

Square Debuts Appointment Booking App to Help Service Providers Connect with Customers

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and…

News August 9
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Wish launched a turnaround, right as Temu was making its debut.

Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount…

Features August 7
Carly Furman kiosks Nayax self-service

The Rise of Micro Markets in Airports

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a…

Executive Viewpoints August 4
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Walgreens Exec: Operational Excellence Makes 1-Hour Delivery Promise a Reality

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they…

Features July 25
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