Sainsbury’s Upgrades POS with Mobility, Personalized Promotions
Sainsbury’s will upgrade 22,500 checkouts across its supermarkets, convenience stores and fuel stations with cloud-based POS and analytics…
News August 6
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From Frustration to Loyalty: How One Retailer Increased NPS by 70% with Customer-Controlled Substitutions
Have you ever unpacked your grocery order, excited to make a recipe, only to find a weird substitute…
Executive Viewpoints July 29
Michaels Expands Delivery Options via DoorDash and Uber Eats
Michaels will expand same-day delivery from its 1,200+ stores through new partnerships with DoorDash and Uber Eats. The…
News July 25
Striking the Balance Between Fraud Prevention and Seamless Customer Experiences
The rise in digital purchases has created both opportunities and challenges for retailers. Today, nearly two-thirds of adult…
Executive Viewpoints July 24
New Returns Platforms Promises Customers Instant Refunds
Reshop, a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has…
News July 19
H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability
Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX, an upgrade that allows…
News July 15
Target Rips Up Paper Checks as Payment Method
Citing “extremely low volumes” of customers using personal checks, Target will stop accepting checks for in-store payments on…
News July 8
Weathering the Storm: How Retailers can Ensure Resilience Amid Rising Cloud Outages
In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights…
Executive Viewpoints July 5
How Subscription Merchants can Prevent Chargebacks on Recurring Payments
There’s no denying that the subscription economy is booming. In fact, the financial services firm UBS projects that…
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