Extended Back-to-School Season Spotlights Need for Tactical Markdowns
As with many other retail sales “seasons,” formerly hard-and-fast dates about when back-to-school (BTS) selling starts — and…
Features August 27
Latest In: Payments
Artificial Intelligence in Retail Payments: On the Way to Enhance Every Transaction
Economic volatility and the ongoing impacts of the pandemic have challenged consumer loyalty to brands and retailers over…
Executive Viewpoints August 16
Macy’s Expands Media Network with Post-Purchase Offers
Macy’s has partnered with Rokt to provide shoppers with post-purchase offers via non-endemic ads delivered during the checkout…
News August 8
Sainsbury’s Upgrades POS with Mobility, Personalized Promotions
Sainsbury’s will upgrade 22,500 checkouts across its supermarkets, convenience stores and fuel stations with cloud-based POS and analytics…
News August 6
From Frustration to Loyalty: How One Retailer Increased NPS by 70% with Customer-Controlled Substitutions
Have you ever unpacked your grocery order, excited to make a recipe, only to find a weird substitute…
Executive Viewpoints July 29
Michaels Expands Delivery Options via DoorDash and Uber Eats
Michaels will expand same-day delivery from its 1,200+ stores through new partnerships with DoorDash and Uber Eats. The…
News July 25
Striking the Balance Between Fraud Prevention and Seamless Customer Experiences
The rise in digital purchases has created both opportunities and challenges for retailers. Today, nearly two-thirds of adult…
Executive Viewpoints July 24
New Returns Platforms Promises Customers Instant Refunds
Reshop, a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has…
News July 19
H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability
Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX, an upgrade that allows…
News July 15Top Stories
Latest Podcasts
Latest Resources
