Flutter Eyewear Taps Digital Personalization To Drive Online Sales
Product recommendations, interactive customization tools and other customer engagement solutions can help make the online shopping experience more…
News June 10
Latest In: Omnichannel Alignment
ModCloth Speeds Service Response Times With Zendesk
Overall, consumers rely heavily on call centers to interact with customer service agents, with 60% of shoppers preferring…
News June 3Forrester Analyst Shares Social Customer Service Best Practices
Quality customer service is the backbone of every successful retail organization. By ensuring customers are satisfied, retailers can…
News May 22Crabtree & Evelyn Taps The Cloud For Global E-Commerce Expansion
To better reach consumers across demographics and geographic borders, retailers are expanding their brands with e-Commerce sites that…
News May 13Apricot Lane Store Garners 80% Of Online Sales From Facebook
Small- to medium-sized businesses in particular have increased purchase rates since incorporating social commerce into their sales and…
News April 15Belk Celebrates 125th Anniversary With Integrated, Prize-Based Campaign
Innovative retailers are connecting digital marketing channels to deliver compelling campaigns to shoppers. By blurring the lines between…
News April 8Tablets Help Kate Spade Saturday Optimize Brand Experiences
Young consumers are more technologically connected and eager to browse and learn about products online and via mobile…
News April 5MarketLive Helps Crazy Shirts Make Waves On Mobile Devices
Crazy Shirts, a maker of Hawaiian clothing, is using technology from MarketLive, an e-Commerce platform provider, to optimize…
News April 1Reckitt Benckiser Taps Gigwalk To Track Sales And Marketing Success
A primary obligation for Consumer Package Goods (CPG) companies is to maintain long-term relationships with retailers and ensure…
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