High Shipping Costs Push 59% Of Shoppers Toward In-Store Purchases
A new survey reveals a major disconnect between retailers and consumers about the perceived value of shipping services:…
News September 5
Latest In: Inventory & Merchandising
GameStop Merch VP: New Store Concept Highlights Gaming Collectibles
GameStop is testing out a new store concept with sister collectibles retailer ThinkGeek, converting approximately 200 GameStop stores into ‘50/50’…
News August 17
What U.S. Retailers Can Learn From Japan’s Co-Op Deli Home Delivery Service
In this exclusive Q&A with Japan’s Co-Op Deli Home Delivery Director, Junichi Nagashima, Retail TouchPoints uncovers the strategies…
News August 3
Fast Delivery, Order Transparency Critical To Boosting Brand Trust
As many as 87% of online shoppers identify shipping speed as a major factor in deciding whether to…
News October 25
Getting The First Mile Right: Retailer-Supplier Collaboration Is Key
Retail is all about the customer today, and it’s vital to get the first mile of the shopping…
News July 12
Conquering The Last Mile: Build.com Cuts Costs, Delights Customers
In recent conversations with retailers and other industry executives, the topic of “last mile” has consistently risen to…
News June 15
73% Of North American Retailers Worry About New Product Forecast Accuracy
The constant shifting of both old and new products throughout the supply chain can make planning and execution…
News May 31
Left Behind: Only 15% Of Retailers And Manufacturers Have Access To Supply Chain Data
Although the supply chain remains integral to retail’s timeliness and customer experience capabilities, industry players are still having…
News May 24
Retailers Fail To Deliver On Consumer Shipping Preferences
While retailers continually strive to deliver convenient shipping and fulfilment options to consumers, research indicates that there is…
News February 2Top Stories
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