Latest In: Digital Commerce

customer trust product information research recap

Inconsistent Product Info Spurs Returns, Erodes Customers’ Trust

A significant majority (76%) of consumers have noticed inconsistent product content for the same product across channels, according…

News March 8

Can Your Web Site Handle The Super Bowl Blitz?

You spent the money. Your ad campaign is a lock; an untouchable winner. Pop the champagne corks now.…

News February 2
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Abandonment Issues? Solve Them With The Right Follow-Up Campaign

Nothing makes a retailer’s day better than a customer’s cart chock full of items. It’s perfect. It’s profitable.…

News February 1

The 2015 E-Commerce Holiday Recap: Mobile Shines, Stores Stumble

The 2015 holiday season is in the record books now, but there’s still plenty to learn from shopper…

News January 27
cart abandonment ecommerce online checkout research recap

84% Of Shoppers Abandon Sites With Complicated Online Checkouts

Retailers struggling with cart abandonment should take one piece of advice regarding their online checkout processes: keep it…

News January 26
ecommerce security web site certificates

90% Of Online Businesses Experience Revenue Losses Due To Counterfeit Sales

Counterfeiting continues to be a problem plaguing retailers, especially as the volume of online shopping grows. In fact,…

News January 11
digital gift cards ecommerce Millennials mobile stored value solutions

Millennials Powering Purchase Of Digital Gift Cards

As consumers look to buy gifts for their family and friends, they often run into difficulties figuring out…

News December 8
Adobe Digital Index Black Friday brickandmortar Cyber Monday ecommerce holiday shopping mobile Small Business Saturday thanksgiving weekend

$3 Billion Cyber Monday Caps Off Holiday Weekend Windfall

Retail sales during Cyber Monday further emphasized the new reality that informed Thanksgiving Day and Black Friday: the…

News December 2
ecommerce holiday shopping Pitney Bowes shipping shopper experience

Shipping Remains A Top Concern For Consumers As The Holidays Near

With the holiday season right around the corner, retailers are ramping up their efforts to give consumers the…

News September 30
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